Setting up Outlook 2013 Using Microsoft Exchange ActiveSync

Applies to SmarterMail 8.x - 15.x

Setting up Outlook to connect to a SmarterMail mailbox is very simple. Two things to note, however, before you get started:

  1. Make sure you are connecting an account that has Microsoft Exchange ActiveSync enabled for it. For more information, see Configure Microsoft Exchange ActiveSync for Email Accounts.
  2. Make sure your mail domain has a valid SSL certificate as Outlook 13 requires a SSL connection when using EAS. For more information, see Configure SSL/TLS to Secure SmarterMail.

To set up Outlook, do the following:

  1. Open up Outlook 2013 and click on the File tab.
  2. Click Add Account.
  3. Click the radio button next to Manual setup or additional server types.
  4. Click Next.
  5. When presented with the Choose Service screen, select Outlook.com or Exchange ActiveSync compatible service.
  6. Click Next.
  7. Enter your user(name) (your @acuren.com email address), server and logon information (your @acuren.com email address and password). Be sure to use the full email address for the E-mail Address. your mail server address will be in the form of mx.acuren.com.
  8. Click Next.
  9. Outlook will automatically test your account settings. When the connection is successful you simply need to close the Test Account Settings pop up and your account is created!
  10. Click Finish to complete the setup of your SmarterMail account in Outlook 2013.

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