Service Provider Blocking Email

Many major ISPs are blocking outgoing emails. The reason they do this is to prevent you from using their internet connection for spamming purposes. You will still be able to send emails, but only by using your ISP'S outgoing mail server.

To solve this issue, you can change your SMTP port to an alternative port. Our servers are now setup with an alternative port which is port 5533. Below is the instruction on how to change your mail client's SMTP setting:

 

Office Outlook 2010

  1.  File menu / Info button in sidebar / Account settings button
  2. In the Account Settings window that appears, email tab (should be selected by default) / highlight your account name, then press "Change" button
  3. More settings button (lower left)
  4. In the Internet E-mail Settings window that appears, select the Advanced tab.
  5. To the right of "Outgoing server (SMTP) it should read 5533. If it reads 25, change it to 5533
  6. Click OK, then Next. A self test will occur. Click Close (if successful), then Finish, then Close.

 

 

Office Outlook (versions prior to 2010)
1. Tools > Account Settings
2. Double click on your email account > More Settings
3. Goto Advanced tab, under Outgoing server (SMTP), change the port 25 to 5533.


Outlook Express
1. Start Outlook Express, click the Tools menu at the top of the window and then click Accounts.
2. Double click on your email account

3. Goto Advanced tab, under Outgoing server (SMTP), change the port 25 to 5533.


Mozilla Thunderbird
1. Go to Tools > Account Settings.
2. At the left pane, select the entry Outgoing Server (SMTP). The Outgoing Server (SMTP) Settings appear on the right.
3. Edit to , change the port 25 to 5533.
4. Click the OK button.

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